OUR SERVICES

 

Central Otago Health Services Limited provides acute medical care, rehabilitation, palliative care and a full range of community services for people throughout the age spectrum.  Including:

Mobile Surgical Services

 

The Mobile Surgical Services Bus visits approximately one day every five weeks. 

A to Z of Services
 
A
 
After hours GP Services

Central Otago does not have an Emergency Department.
In an emergency, please dial 111 and ask for an ambulance.

After Hours GP Service is an urgent after hours healthcare service which operates from 6pm to 8am - 7 days per week


The nearest ED’s are located at Dunedin Public Hospital or Lakes District Hospital in Frankton.

Accessing the GP After Hours Service (between 6pm and 8am)

  • If you need to access URGENT healthcare please call Healthline on 0800 611 116

  • The phone triage service will take your details and if appropriate make arrangements for you to be seen by the After Hours GP service.

 

  • Please do not present directly at Dunstan Hospital in Clyde.  We do not accept “walk ins” - you must call and be triaged first.

Where are we located?

The After Hours GP Service operates from the rear of Dunstan Hospital, 29 Hospital Street, Clyde.  Please follow the RED SIGNS when you arrive at Dunstan Hospital.  This will take you around the rear of the building to the After Hours GP entrance way. 

Please DO NOT report to the Vincent Ward entrance. 

Will there be a cost?

Yes costs will apply for this service except for children under 14 years of age.  Payment is expected at the time of your visit. 

 

Our standard fees for patients enrolled with a local GP Practice are:
 

  • 6 pm to 11 pm                    $100 (GST Inc.)

  • 11 pm – 8 am                     $180 (GST Inc.)

  • ACC Co-payment                 $65.00 (GST Inc.)

  • Children aged under 14 are free.
     

NB: Additional fees will be charged for visitors to the area.

Unpaid debts will incur monthly account fees and any debt recovery costs will be on-charged.



Allocation of Home Based Support Services

 

See Medical Social Work
 

 
B
 

Blood Bank Service

 

See Laboratory

 

Unichem Alexandra Pharmacy

 

See Pharmacy Service

 

C

 

Cardiology Clinic

 

See Outpatient Clinics

 

 

Chemotherapy Clinic

 

Chemotherapy is available every Wednesday & Thursday.

 

NOTE: Chemotherapy is not a 24/7 service.

 

Services Provided

  • Specialist chemotherapy nurses 

  • Chemotherapy treatment 

  • Monitoring of clients who have returned to to the area following treatment 

  • Pre-treatment advice and follow up

 

The Chemotherapy Nurses also act as resource people.

 

Chemotherapy contact numbers:

Wednesday and Thursday:   Phone 03 440 4300     Extension 52653

 

Monday, Tuesday and Friday:  Chemo Questions:  Phone:  0800 292 963

 

Saturday and Sunday:  Phone 03 440 4300 and ask for Dunedin Ward 8C

 

Appointment changes:  Phone:  03 440 4300   Extension 52653 (please leave a message)

 

 

Child Development Service

 

The Service is provided in the home, community, pre-school or clinic.  Referrals from health professionals will be accepted by fax or mail to the Service Leader.

 

If a Therapist is unavailable a message may be left with the Community Health Services Receptionist.

 

Hours

8:30am - 4:30pm Monday to Friday

 

Services Provided

Comprehensive assessment, treatment and intervention for children (0-15 years) with a diagnosed physical, sensory or intellectual disability and their families.

 

 

Continence

 

See Outpatient Clinics

 
 
 
D

 

 

Diabetes Nurse Specialist

 

The Diabetes Nurse Specialist Service is based at Dunstan Hospital, and covers the Central Otago/ Lakes District.  Clinics are held in General Practices and Outpatient Departments.

 

 

Dietitian Clinic

 

See Outpatient Clinics

 

 

District Nursing Service

 

Hours - Alexandra/Cromwell area

8:00am - 4:30pm Monday to Sunday

 

Hours - Wanaka area

8:00am - 4.30pm Monday to Sunday

 

 

Services Provided

  • Wound care

  • Palliative care

  • General care

  • Cardiac rehabilitation

  • Domicilliary oxygen

  • IV therapy

  • Enteral feeding

  • ACC community (home based) nursing

 

Access to Service

General Practitioner referral

Ward referral

Interdisciplinary referral

 

 
E
 

Electrocardiogram (ECG)

 

See Outpatient Clinics

 

 

Endocrine

 

See Outpatient Clinics

 

 

Endoscopy

 

See Outpatient Clinics

 

 

 

Exercise Tolerance Testing

 

See Outpatient Clinics

 

 
 
F
 

 

 
G
 

Gastroenterology

 

See Outpatient Clinics

 

General Surgery

 

See Outpatient Clinics

 

 

Gynaecology

 

See Outpatient Clinics

H
 

Holter Monitoring

 

See Outpatient Clinics

 

 

Home Based Nursing

 

See District Nursing Service

 

 
 
I
 

 

 
J
 

 

K
 

 

 
L
 

Laboratory (Southern Community Laboratories)

 

Hours

8:30am - 5:00pm Monday to Friday, then on an on-call basis

 

Appointments are not necessary unless for mictograph service (flow test) but a request form from a General Practitioner or Specialist is required.

 

Services Provided

  • Biochemistry

  • Blood bank service

  • Fine needle aspirate clinic

  • Haematology

  • Microbiology

  • Mictograph service (flow tests)

  • Skin tests for allergies  

 

 
 
M
 

Medical Social Work

 

Hours

8:30am - 5:00pm Monday to Friday

 

If a Social Worker is unavailable a message may be left on the answer phone or with the Community Health Services Receptionist.

 

Services Provided

  • Allocation of home-help, personal care, meals on wheels, etc.

  • Assessment of home and social situation

  • Co-ordination with other community providers

  • Termination of pregnancy (TOP) counselling

  • Co-ordination of some aspects of terminal and palliative care

 

 

Meals on Wheels

 

See Medical Social Work

 

 

Mobile Surgical Services

 

The Mobile Surgical Services Bus visits approximately one day every five weeks.  Visit the Mobile Surgical Services website.

 

 

 
 
N
 

 

 
O
 

Obstetrics (private)

 

See Outpatient Clinics

 

 

Occupational Therapy

 

Hours

8:30am - 5:00pm Monday to Friday

 

Services are provided in the Vincent Ward, clinic or at home.   Referrals will be accepted by the Community Health Services Receptionist by phone, fax or mail.

 

If a Therapist is unavailable a message may be left with the Community Health Services Receptionist.

 

Services Provided

  • Holistic assessment of the impact health issues and/or disability have on daily life

  • Training and support promoting independent management of disability or health issues

  • Cognitive assessment

  • Environmental adaptations in the home or workplace

  • Equipment provision

  • Personal care items

  • Household management

  • Splints

  • Pre-operation preparation

  • Stress management

  • Remedial tasks to improve function

 

 

Oncology

 

See Outpatient Clinics

 

 

Ophthalmology

 

See Outpatient Clinics

 

 

Orthopaedic

 

See Outpatient Clinics

 

 

Radiology

 

See Radiology

 

 

Outpatient Clinics

 

Hours

8:30am - 5:00pm Monday to Friday

 

Referrals are reviewed to assess against the Ministry of Health criteria, and appointments are made accordingly.

 

Clinics available include:

  • Cardiology^

  • Diabetes / Diabetes Educator 

  • Dietitian 

  • Electrocardiogram (ECG) 

  • Endocrine

  • Endoscopy *

  • Exercise Tolerance Testing^

  • Gastroenterology 

  • General Surgery

  • Gynaecology

  • Holter Monitoring^

  • Medical

  • Neurology *

  • Obstetrics (private)

  • Older Person's Health *

  • Oncology

  • Ophthalmology

  • Orthopaedic

  • Pacemaker *

  • Paediatric*

  • Respiratory

  • Retinal Photography

  • Stomal Therapy *

  • Urotherapy / Continence*

 

*Regional SDHB Contracts

^Joint Private/Public Ventures

 

 
 
P
 

Pacemaker

 

See Outpatient Clinics

 

 

Paediatric

 

See Outpatient Clinics

 

 

Pharmacy Service (Unichem Alexandra Pharmacy)

 

A pharmacy service to the hospital is provided Monday to Saturday.   A Pharmacist is on call at all times. This service is provided to Dunstan Hospital by Budges Central Pharmacy in Alexandra.

 

Services Provided

  • Inpatient dispensing of prescriptions

  • Outpatient dispensing of prescriptions 

 

 

Physiotherapy

 

Physiotherapy Services are provided at Dunstan Hospital to inpatients, outpatients (at the unit) and as home visits if transport is not possible.

 

If the Therapist is unable to answer the phone, a message may be left on the answer phone, or with the Community Health Services Receptionist.

 

Hours

8:30am - 5:00pm Monday to Friday

 

Services Provided

  • Treatment of musculoskeletal and respiratory conditions

  • Rehabilitation of neurological, musculoskeletal or other conditions 

  • Hydrotherapy at the Molyneux Aquatic Centre

  • Exercise classes

  • Provision of walking aids

  • Respiratory testing

 

Public funded Physiotherapy is also available through clinics at Wanaka and Cromwell. Contact details are available from the Community Health Services Receptionist.

 

 
 
 
 
Q
 

 

 

 
R
 

Radiology  

 

Hours

8:30am - 4:30pm Monday to Friday, then on an on-call basis

 

All examinations require a written referral from an authorised health practitioner.   Appointments can be made by telephone 03 440 4304.   Some examinations require special preparation, which will be discussed with you at the time of making the appointment.

 

Services Provided:
  • CT          

  • Standard x-rays

  • Ultrasound and Maternity Ultrasound

 

 

 

Respiratory

 

See Outpatient Clinics

 

 

Retinal Photography

 

See Outpatient Clinics

 
S
 

Southern Community Laboratories

 

See Laboratory

 

 

Stomal Therapy

 

See Outpatient Clinics

 

 
T

Transport

See Health Shuttles and Transport

 

 

 

 
U
 

Ultrasound

 

See Radiology

 

 

Urotherapy

 

See Outpatient Clinics

V
 

Vincent Ward

 

Visiting Hours

11:00am - 8:00pm daily, or by agreement with staff

 

Services Provided

  • 24 inpatient beds

  • Rural Hospital Medicine including:

     High Dependency Unit

     Acute Assessment Unit

     General Medicine

     Palliative Care

     Paediatrics

  • Assessment, Treatment & Rehabilitation (AT&R)

  • Post surgical rehabilitation

  • Dunstan Hospital provides generalist rural hospital medical services, with some specialist care provided in conjunction with base hospital consultants.

  • Day Surgery and Day-case procedures

  • Critical care patients may be assessed and stabilised at Dunstan before transport to Dunedin Hospital.

 

Access to Service

All patients are referred through General Practitioners, St John Ambulance or base hospital staff.

 

 
W

 

 

 
 
X
 

X-Ray

 

See Radiology

 

 
Y

 

 

Z

 

 

 
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